E-MAIL SETUP INSTRUCTIONS - OUTLOOK 2010/2013

If using the Wizard setup or the instructions below, you will need to know these four things in advance:

• User Name: name.yourdomain (name as used in the first part of your e-mail address, the part before @)
• Password: ****** (the password we assign) - The password can be changed to any password you want to use, but we need to change it on the server to match - so let us know if you need to change it.
• Mail Servers: mail.wordwebdesign.com. Use this for both the incoming & outgoing mail servers (POP & SMTP)
• Ports: Incoming will default to 995 when you check the box for server requires SSL. Outgoing needs to be manually set to 587 - This is an advanced setting under Account Properties. Choose STARTTLS for the type of encryption.

E-mail accounts are 'standard' POP3 accounts. Please contact us for setup on Microsoft Exchange Servers, or for IMAP options.

The following instructions are a modified version of the ones supplied directly from Microsoft Office. Please contact us if you run into any issues.

STEP 1

1. Open Outlook. If the Microsoft Outlook Startup wizard appears, on the first page of the wizard, click Next. Then, on the E-mail Accounts page, click Next to set up an email account.

If the Microsoft Outlook Startup wizard doesn't appear, on the Outlook toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

2. Click Manually configure server settings or additional server types, and then click Next.
3. On the Choose Service page, select Internet E-mail, and then click Next.
4. Provide the following information on the Internet E-mail Settings page.

Under User Information:

1. In the Your Name box, enter the name you want users to see when you send email from this account.
2. In the E-mail Address box, enter your email address.

Under Server Information:

1. Under Account Type, select POP3.
2. In the Incoming mail server box, enter the POP server name - mail.wordwebdesign.com
3. In the Outgoing mail server (SMTP) box, enter the SMTP server name - mail.wordwebdesign.com

Under Logon Information:

1. In the User Name box, enter the name portion (everything before the @) of your email address, followed by a dot and your web domain name. For example: name.yourwebsite (do not use the .com)
2. In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected

STEP 5

5. At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:

On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication (password). Be sure to use port 587 and use STARTTLS

On the Advanced tab:

1. Under Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down list.
2. Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select STARTTLS, and then click OK.
3. If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.
4. On the Add New Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog box.
5. On the Congratulations page, click Finish.
6. On the Account Settings page, click Close.

 

Questions? Call us at 503-869-4970.

Thank you for choosing WORD Web Hosting for your e-mail needs.

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